Our Customer Service


Buy Research Chemicals UK provide the best customer service available in this market. Whether it's answering the phone to help customers with enquiries, replying to emails rapidly, doing a requested late despatch after the daily cut off point, only waiting 7 days before re-shipping an assumed lost package (very rare, but if it does happen then most suppliers will make the customer wait for Royal Mail's 15 working days to have elapsed) or chucking in an extra gram for free on the very rare occasion that things don't go to plan, you will not find a more reliable and easy to work with supplier.

We may not be the lowest priced supplier out there (we're not the most expensive either!), but you get what you pay with us - our products are very high quality, and crucially they're what we say they are (not mis-represented random junk that many suppliers are churning out) and we always go the extra mile to ensure our customers are happy.

To go some way to prove this, we have published below a small selection of the positive feedback that we regularly get emailed from our customers. Nothing motivates us more than when we receive such emails! (please note, names and locations are abbreviated to protect our customers' privacy and comply with data protection regulations).  

 

 

Testimonials

 

"Best service out of all other RC vendor I have tried, a lot of effort is put in by Julian and Karen and huge respect is there! Phone always on, issues always resolved within the hour (unless understandably they are busy). Quality of products is exactly as stated, Not one fault so far on their part, and I've had quite a few orders.. Many thanks to the BRC team - Richard, Cheshire, 09/09/2011

 

"Excellent service in general, some of the best quality research chemicals i have come across, very fast order processing and delivery (even with the free first class service) and to top it of excellent customer service with quick email responses and more than willing to cater to any special requests. - Seb, East Sussex, 06/09/2011

 

"Would just like to say a MASSIVE thank you for your astounding service and top quality product. The internet is a vastly unreliable place and the RC scene even more so. A credit to you and your team for providing such an effecient and honest service. Will be recommending your site and products to all my fellow researchers. You have restored my faith in the RC scene. - Rob, Essex, 01/09/2011

 

"Greetings, I just wanted to thank you for your speedy service and top quality goods. I will definitely be recommending this site to my friends who are equally interested in researching such chemicals." - Ben, Warwickshire, 02/08/2011

 

"Dear BRC-Team,

Please read my mail as an testimonial from an very satisfied customer. I ordered some Methoxetamine together with some of your O-DT. Both substances are of outstanding quality. Just did my second order. You got a new returning customer, Please keep up your excellent work. You are one of the rare reliable sources in a sea of scammers." - Sven, Germany, 31/07/2011

 

"I submitted my order after close of business on Monday 25th July. It was processed Tuesday & arrived Wednesday 27th July in perfect condition." - John M Nottinghamshire

 

"B.R.C. is by far the most honest and first rate service in providing the chemicals you need and are struggling to find elsewhere either that or you're being conned by a gang of chancers who are like parasites feeding from the genuine suppliers. B.R.C are 100% honest and believe me once you have tried them they will soon become the only supplier you use. Thanks for all your hard work guys. 12/07/2011" - Matthew, South East UK

 

"I have researched your O-DT this day. The quality is awesome. Best quality i've ever purchased. Your shop is Great. Great delivery time, Great products, Great service, Great Quality. This won't be my last order. Very good !" - Jonas, Germany

 

"Not only are the chemicals supplied by BRCUK of absolutely outstanding quality, but the combination of lightning-fast delivery times and prompt and personal customer service makes this the only RC company I would choose to buy from. In short, BRCUK holds itself to standards virtually unheard of in modern retail, online or otherwise." - DM, Manchester

 

"Having recently purchased some of your Methoxetamine, I'd like to convey my thanks to Karen, Julian and the team for delivering yet another outstanding product." - Ross B, North Yorkshire

 

"Thanks Julian, brilliant service, best service I've had in the RC chemical world. Keep up the good work." - Chris M, Sussex

 

"Just a quick message to say thankyou for the excellent service I received from you. You kept me updated on the status of my order, it arrived the day after I ordered it and the quality is excellent. After experiences with some real online scumbags, I am glad to have found a reliable source of chemicals for my research, and I can safely say I will be a returning customer. Thanks again." - Kevin C, Worcestershire

 

"Just wanted to say thanks for the excellent customer service, I will be recommending your website. The aMT I recieved was also the best we have had, we usually order from ******* or ******** but will be now sticking to your website." - Pat M, Scotland

 

"Hi, I have made the payment via bank transfer. If the shipping can be non registered that would be great. Can I just say that your service is amongst the best I have come across for Internet shopping. I will be making more orders with you." - Greg H, Merseyside, UK

 

"Received order today, you have given such exeptional customer service it is unbelievable amongst other internet vendors......Thanks again for confidence in your service, and as I said I'm not one for testimonials but I think you guys deserve it so use what ever I have said that you feel necessary." - Tony S, Herts, UK

 

"Order arrived safely at 10am. Thank you once again for fantastic first class serivce and for delivery half way across the country in less than 24 hours. Is there a place on your site were I can leave a comment on the good service you provide as its well deserved, the reason I ask is I have been let down and had very poor service from others and it's a relief to find a someone who is genuine. I will recommend to others by word of mouth also." - John M, West London, UK

 

"Many thanks for your first class customer service. I've tried other places and they are really a waste of time. Keep up your fantasic work and do not ever run out of stock please." - Adam G, Hants, UK

 

"May I say that I am extremely happy with the service you provide and the quality of product you offer. From a happy chappy!" - Dave H, Yorkshire, UK

 

"I received my order from you today and just wanted to pass on my thanks for delivering a top quality compound which is unlike anything I have researched with previous masquerading as MDAI or otherwise. A definite congratulations on finding a superb product and well done for having the strength to wait for a superior product where others would have (and have!) sold something sub-standard, impure or worse a completely different compound than that being offered. Thanks for your professionalism and service throughout." - Steve T - Notts, UK

 

 

Buy Research Chemicals - Methoxetamine, Methiopropamine, Camfetamine, Etizolam, 6-APB, MDAI and More


Buy Research Chemicals is the number one choice in the UK for research chemical supplies and has earned a reputation as the most trusted online retailer bar none.

With more than three years experience in the scientific supplies market and an unrivalled understanding of RC chemicals nobody is better placed to serve you.

Please feel free to browse our extensive and growing range of chemicals and do not hesitate to get in touch with us should you have any questions about our products. You can, of course, be assured that we source from only the very best labs in existence and that every batch we are sent is rigorously tested before we stock it on the site.


Popular Products: Camfetamine | Methoxetamine | Etizolam | 6APB | Methiopropamine | AMT | MDAI | Cannabinoids

SEO by Zazzle Media